Services

Installation

We understand that you only enjoy the beauty and warmth of a fireplace if it is installed properly. Our team of skilled technicians has over 35 years of experience in hearth installation. From something as simple as running the gas line to framing the walls and finishing the mantle and fascia, we can do it all.

 

Let Fireplace Superstore bring the warmth and comfort of a cozy fire to your home easily and quickly.

Service Request Form

Please provide the information in the form below to create a service request. We will contact you within 72 hours of your request during our business hours. To best serve you and meet our standards of quality and safety, we only service the brands we sell with official parts from our manufacturers. If you smell gas, turn off your appliance and call your gas company immediately.

Required

Required

Submitting Form...

The server encountered an error.

Form received.

Required

Required

Required

Required

Required

Required

Required

Required

Required

Required

Have a question? Give us a call: (515) 270-5388

Maintenance

Not sure if a new or existing fireplace is working properly? Fireplace Superstore provides repair and maintenance services on Heat & Glo and Quadra Fire brand fireplaces in central Iowa. Our trained technicians are happy to inspect your hearth for any safety issues or non-working parts. Most repairs are done within days of the call, depending on your geographic area. Let Fireplace Superstore take the chill out of your day by calling 515-270-5388. We will have you feeling the warmth of a crackling fire in no time!

 

For faster service, please have the model number of your fireplace or stove available when contacting the Fireplace Superstore.

Delivery

We deliver! Most of our products can not fit into the average car or SUV. Therefore we have equipped ourselves with a nice, big cube van lined with the softest packing blankets. Fireplace Superstore will make sure your purchase gets to where it needs to go, whether it be your patio or living room.

 

Delivery is available throughout almost all of Central Iowa, and usually arrives within a day or two of your purchase.  Our charges are very reasonable and our personnel are very friendly and responsible. We try to make it as easy as possible to be our customer, both on your pocketbook and on your back. Come and see what we can do for you!

HOURS: Monday - Friday: 9AM - 6PM  |  Tuesday: 9AM - 8PM  |  Saturday: 10AM - 4PM  |  Sunday: Closed

Fireplace Superstore

10820 Douglas Avenue

Urbandale, IA 50322

(515) 270-5388