Just like our customers who are building and renovating their homes, the Fireplace Superstore continues to be a work in progress. We’re continually adapting, changing and evolving to give our customers the latest solutions.
Here’s a quick look at where we’ve been (literally):
WE’VE COME A LONG WAY
One measure of our progress is in the products we’re able to bring to our customers, including Heat & Glo Gas Fireplaces — an example of a product we first offered when Heat & Glo was just starting out. It’s been gratifying to be part of that company’s growth as it has become one of the world’s leading gas fireplace manufacturers.
PRIDE IN SERVICE
We feel a great sense of pride in knowing that the success of the Fireplace Superstore is a direct reflection of the satisfaction we strive to give our customers each day. As Chris Bump says, “We work hard to take care of our customers. So it makes us feel very proud to know that many of our customers are 3-, 4- or 5-time fireplace customers—those who come back to us multiple times over an extended period of time whenever they build a new home or have a new need.”
Meet The Team
Steve started his career by working in the landscaping and tree care industry before launching operations at the Woodburning Stove Company in 1977 – a store that these many years later has grown to become what we know today as the Fireplace Superstore.
In addition to his ongoing management of the Fireplace Superstore, Chris is a United States Air Force veteran. He also served for a number of years at the Iowa Air Guard unit in Des Moines. He currently serves as a reserve with 509th Security Forces at Whitman Air Force base in Missouri.
HOURS: Monday - Friday: 9AM - 6PM | Tuesday: 9AM - 8PM | Saturday: 10AM - 4PM | Sunday: 12PM - 4PM
10820 Douglas Avenue
Urbandale, IA 50322